Reducing wait times and waitlists

What if you could reduce wait times without compromising the quality of care?

Purpose

To map and redesign the care journey to find solutions for reducing wait times for consultations or surgeries

Examples

Reducing wait times for consultations and surgeries;

How does this program work?

Wait times for healthcare access in Portugal, particularly within the National Health Service (SNS), remain one of the system's primary challenges.

This service focuses on reducing wait times and streamlining access to healthcare, aiming to ensure that the right care is delivered to the right person at the right time.

We work closely with teams and departments to identify bottlenecks, rethink workflows, and redesign processes that affect response times. We implement solutions that increase efficiency without compromising the quality of care, contributing to a significant improvement in the experience for both patients and healthcare professionals.

Como ajudamos as equipas de saúde?

  • Mapping the current journey and identifying barriers and access difficulties
  • Optimizing the patient pathway within a specific department or pathology, co-created with the team
  • Sourcing new solutions to improve quality, efficiency, and humanization in healthcare delivery
  • Implementing multidisciplinary clinics or specialized units focused on specific therapeutic areas
  • Finding solutions for specific issues (e.g., wait times for consultations or surgeries)
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From health professionals to healthcare

We work together with health leaders and organizations, so that innovation and change in healthcare is led and implemented by healthcare professionals

Commitment and Motivation

Commitment and Motivation

Collaboration and Teamwork

Collaboration and Teamwork

Well-being and Positivity

Well-being and Positivity

Planning and Strategy

Planning and Strategy

Reducing wait times and waitlists
Reducing wait times and waitlists
Reducing wait times and waitlists

How can we help?

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Additional message